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Vestra Wealth accuses rivals of relying on apathy - FT Adviser

06 August 2015

Established wealth managers have for too long relied on the apathy, inertia and the hassle of opening or transferring investment accounts to get away with poor service to clients, according to the founder of Vestra Wealth.

Speaking to FTAdviser, senior partner David Scott argued that this had opened up opportunities for more client-focused competitors to steal away disenfranchised long-standing clients or attract new younger clients with higher expectations.

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